• fairtrade - eco
  • Orders placed before 14 hrs, shipped the same working day
  • Shipping cost in Netherlands €3,95. Free for orders from €29,95
  • 21 days return policy
  • fairtrade - eco
  • Orders placed before 14 hrs, shipped the same working day
  • Shipping cost in Netherlands €3,95. Free for orders from €29,95
  • 21 days return policy

Privacy Policy

This Web site uses etracker technology (www.etracker.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

About BeterLeven.net

BeterLeven.net is an (online) shop for sustainable children's clothing, fashion and home accessories and natural care products.

Personal data and data processing

In order to be able to offer you a good and personal service, we need some of your data. When you register with us, your name, (e-mail) address and telephone number are stored. This data is only used for services you specifically requested, i.e. when you place an order with us or when you update your data.

BeterLeven.net processes three types of data: identity, payment and traffic data.

 

1.  Identity data

This is data you enter during the ordering or registration process:

We use the order details to process your order and deliver the package to you as quickly as possible. Your e-mail address and telephone number can be useful here if, for example, there is something wrong with your package. The e-mail address you enter here is not used for marketing purposes.

When you register on our site via 'account', you can indicate whether you wish to receive our digital newsletter with interesting offers. If you wish to receive our newsletter, please tick the box. If you wish to unsubscribe from the newsletter, you can do so at any time using the link in the newsletter or by sending us a reply e-mail requesting you to unsubscribe. Your other data will not be used for marketing purposes and will not be provided to third parties for commercial purposes.

2.  Payment details

When recording payment details, we only record your method of payment (MasterCard, VISA, American Express, Diners Club, PayPal, iDEAL or bank transfer). Naturally, bank details are not stored and each payment option is secure.

3. Traffic data

Traffic data includes the registration of an IP address*, the installation of a cookie, the registration of click behaviour and the analysis of your navigation on our website.

With traffic data, we analyse the browsing behaviour of our visitors. We look at how the navigation is used, which pages are visited and which items are ordered, so that we can improve the awareness, functionality and content of our site (and digital newsletters).

An IP address is an Internet Protocol address that refers to a unique destination on the Internet.

This website uses etracker technology (www.etracker.com) to collect data on visitor behaviour.

The data is anonymous and used for marketing and optimisation purposes. All visitor data is stored under an anonymous user ID to build up an overall profile of users. Cookies may be used to collect and store this data, but the data cannot be traced back to you personally. The data is not used to establish the identity of visitors.

The data is also not linked to any personal data. You can refuse the future collection and storage of data at any time.

Purposes and data processing

Below is indicated for which purpose(s) BeterLeven.net collects your data. BeterLeven.net has the following specified purposes in mind when processing your data:

Identity data is processed by BeterLeven.net for administrative purposes, such as:

- Processing of your order (administrative)

- the delivery of your order to your chosen delivery address (administrative)

Payment data is processed by BeterLeven.net for administrative purposes, such as

The payment of your order

Traffic data BeterLeven.net processes for communicative purposes, such as:

Promoting the user friendliness of the site

Linking through our website

The BeterLeven.net website can contain third party advertisements or links to other sites which are not under the control of BeterLeven.net. BeterLeven.net is in no way responsible for the content or compliance with the privacy rules by the operators of the sites concerned. The inclusion of links to other sites also does not imply any approval by BeterLeven.net of the content of such sites.

 

Secured pages

The online payment options are secure. The pages are protected by SSL, which means that your data are sent encrypted and it is impossible for third parties to see your (credit card) data. You can check the security by right-clicking on the payment page and choosing 'Properties'. You will now see a window with the connection details. At 'Connection' it is mentioned that it is an SSL-connection. Your credit card details, such as the number and expiry date, are of course not saved.

Origin of data

The data BeterLeven.net processes is obtained from visitors and customers, which you yourself provide via www.beterleven.net.

Provision of data

BeterLeven.net provides your data to a limited circle of third parties who process the data for administrative purposes:

In addition, BeterLeven.net does not provide your data to third parties, except insofar as laws and regulations require us to do so. The data will only be used for the purposes described in this privacy policy.

Rights of visitors and our customers

As a visitor or client of our website, you have the right to address us with a request to inform us whether our organisation is processing your data. Within four weeks of your request, we will inform you in writing which data will be processed, for what purposes these data are processed and where they come from, to whom they are provided and for what purposes this is done.

You also have the right, by means of a specific request, to improve, supplement, remove or protect your personal details. You can make this request if the data is factually incorrect, is incomplete or irrelevant for the purposes of processing or is processed in conflict with the law.

If you no longer wish to receive our newsletter, you can inform us of this by e-mail or unsubscribe via the unsubscribe link in the newsletter.

Confidentiality

The persons who act under the authority of the responsible party, as well as the responsible party itself and those who have access to personal data, are obliged to keep the personal data of which they have knowledge confidential, unless they are obliged by law or regulations to make this known.

Security

To prevent unauthorized access to your personal data, BeterLeven.net has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and unintentional destruction and unintentional loss.

Storage terms

Your data will be kept for seven years after making a purchase for administrative purposes.

Final remarks

If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please feel free to contact us in writing, by telephone or by e-mail.

BeterLeven.net can adjust this privacy policy when there are developments in the field of for example technology, legislation, processing or supply. Changes will be announced via this page.